DPR Construction and Samanage

Publish Date: 6/6/2019
Video
Duration: 2:40
Samanage is now SolarWinds® Service Desk.

DPR Construction uses Samanage to connect its employees to all of their technology needs. They have integrated their IT asset management strategy and their service desk with the tools and applications they use throughout the organization, providing a unified experience. From the moment an employee begins, their entire experience with technology is automated to help connect them to what they need. The DPR team has integrated onboarding and device requests in Samanage directly with their asset leasing vendor, which helps them automatically track and assign devices. They’ve also connected these devices directly with the service desk, using advanced technology like artificial intelligence to power faster, predictive solutions to everyday issues. With over 200 active job sites at any given time, this strategy saves thousands of hours of headaches and disruption. Watch the DPR team describe how technology contributes to an award-winning culture in their organization, and how they’ve built a strategy around technology integration with everything that all of their teams use.

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