Google Analytics

Analyze the effectiveness of your service portal and self-service resources.

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Discover key stats to improve service portal success:

  • Get real-time, trending statistics on how your employees use your service portal by integrating Google Analytics with your service desk
  • Continuously improve your self-service resources by evaluating what’s working and what’s not
  • Analyze the behaviors of your employees when using your portal to refine the user experience
  • Google Analytics Integration Tutorial
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