Jira

Align your service desk and development teams using Jira Cloud integration with Service Desk.

• Save time and resources by escalating new or open incidents directly into Jira and by sending incident details directly to the Jira issue
• Keep your employees and users in the loop so they can keep track of progress, improving overall communication and transparency
• Receive notifications directly in Service Desk when Jira issues have been resolved so you don’t have to continuously toggle between the two
• Jira Integration Setup Instructions