Office 365 Service Performance Monitoring Tool

Office 365 is a popular business suite of cloud-based SaaS products. Users can gain access to these services free of charge with their Microsoft account, making it an easy and cost-effective option for keeping employees connected in any size enterprise.

Office 365 monitoring refers to the processes involved in making sure services and applications associated with Microsoft Office 365 are functioning properly. Office 365 monitoring includes tracking, alerting, and reporting on Office 365 usage, performance, and availability for Exchange, SharePoint, Skype for Business, OneDrive, and Microsoft Teams.

Office 365 monitoring offers users critical visibility into how the environment is performing. Office 365 monitoring is important because the Microsoft Office 365 Service Health Dashboard is not designed to show you how other applications and services might be affecting Office 365 performance. This can pose a critical gap in visibility—without these monitoring insights, you may not be able to quickly pinpoint the cause of performance issues if there’s a service outage, and momentary slowdowns could snowball into huge bottlenecks.

Microsoft also frequently makes changes to Office 365 that might affect your business or end-user experience. Using Office 365 monitoring best practices, you can more easily keep up with these changes, ensure Office 365 is performing at optimal levels, and troubleshoot issues as effectively as possible. 

Office 365 monitoring software helps users better monitor and visualize usage, health, and growth within Microsoft Office 365. Office 365 monitoring software is specifically designed to allow you to drill down on the root cause of performance issues and more easily determine the cause of outages and slowdowns, whether caused by users, laggy application, the internet service provider, or Microsoft itself.

Office 365 monitoring software can also help streamline the monitoring process by automating application discovery, reporting on usage, and alerting on performance issues. You can check Microsoft 365 service status with Office 365 monitoring software, enabling you to quickly identify performance issues and view the health status of your services, which will simplify the Office 365 performance troubleshooting process.

Many Office 365 monitoring tools rely on polling to collect Microsoft 365 service status information. Monitoring tools poll Microsoft 365 programs to determine and return information about their health and availability status. Sometimes, polls will return the service’s status (up or down) or true or false for an expected string, enabling you to quickly identify any services that are down and begin troubleshooting Office 365 performance.

While the Microsoft 365 Service Health Dashboard (SHD) provides service outage notices, monitoring Microsoft 365 service statuses with SHD can be needlessly time-consuming. You must frequently open the Service Health Dashboard to view Microsoft 365 service statuses. In contrast, Office 365 performance monitoring software can provide historical data and real-time alerts about Microsoft 365 service status, so you can more easily troubleshoot Office 365 performance as soon as possible.

You can more easily avoid performance issues by ensuring you have insight into potential problems before they affect systems or end users using an Office 365 monitoring tool.

A quality monitoring tool can alert you of Office 365 performance issues, including inaccessible services, momentary slowdowns, and bottlenecks, so you can quickly identify Office 365 performance issues and start troubleshooting. Once you’re aware of Office 365 performance issues, you can more easily drill down to discover the root cause behind a service outage.

SolarWinds SAM is equipped with several Microsoft 365 API poller templates for Office 365 services. Once you’ve added a node with your Office 365 URL in SAM, you can assign the node a template, provide your Office 365 credentials, and start monitoring and visualizing usage, health, and statuses for several services, including subscription services.

For example, the Microsoft Office 365 OneDrive monitoring template in SAM is built to monitor the number of total files, active files, total accounts, active accounts, and OneDrive storage used. Other services SAM can monitor include:

• Microsoft 365 Exchange Mailboxes
• Microsoft 365 Admin Center
• Microsoft 365 License Statistics
• Microsoft 365 SharePoint
• Microsoft 365 Teams
• Microsoft 365 Group Statistics
• Microsoft 365 Mail Traffic
• Microsoft 365 Email Application Statistics
• Microsoft 365 Exchange Online
• Microsoft 365 Mobile Device Management

SolarWinds Server & Application Monitor is built to provide agile and powerful software to help users optimize their Office 365 monitoring efforts.

Microsoft Office 365 built-in monitoring capabilities are designed to report on its own performance and health, but this can leave users in the dark for many crucial areas. SAM is built to allow you to compare Office 365 performance statistics against other systems and applications in your environment, so you can more easily visualize complex interactions and how they might be affecting performance or causing slowdowns.

SolarWinds SAM also features application monitoring templates for many products in the Office 365 product suite, so you can start monitoring your Office 365 environment out-of-the-box.

Try SolarWinds Server & Application Monitor free for 30 days to start mastering Office 365 monitoring today.

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