Remote Monitoring
Get visibility into remote devices 24/7 with the help of remote monitoring software
When you invest in a remote monitoring and management (RMM) solution, you want a tool that will go beyond simple remote access to give you real-time visibility into the remote devices on your network. This is particularly crucial at a time when remote work is on the rise and the only method of network monitoring you can engage in is remote monitoring. With SolarWinds® Dameware® Remote Everywhere (DRE), you get an IT remote monitoring software solution that lets you quickly gain the visibility you need using the tool’s new remote monitoring feature, Monitor Now. You can set up monitoring on a device-by-device basis to help ensure none of your devices are excluded from monitoring. From there, you can track key metrics and get visibility into individual devices, with just a few clicks, anytime you need—including from your mobile app.
Provide remote monitoring and device management help across multiple platforms
Track key remote monitoring metrics for real-time insights into remote device performance
Remote monitoring depends on having easy visibility into your devices and their performance. With SolarWinds Dameware Remote Everywhere, you can stay on top of your remote devices without having to manually keep track of their key metrics, thanks to the tool’s Monitor Now feature. With this feature, the remote PC monitoring software lets you set automated email alerts on Windows machines for key insights into:
- CPU load (device is at less than 2% for 60 min)
- Memory load (device memory is less than 20% for more than 1 hour)
- HD in use (HD used space for a specific drive is less/more than intended)
- Process (specific process not running)
- Windows service status
- Windows service startup type
- Windows events
- Offline status
Stay in the know about remote devices with alerts and reports
SolarWinds Dameware Remote Everywhere is built to help you stay on top of everything from key remote device metrics to details on remote sessions, thanks to automated alerts and reports with actionable insights related to the productivity and performance of your team.
When it comes to alerts, as soon as you enable DRE’s monitoring feature, you can begin setting up automated email alerts on specific metrics and thresholds. You can customize alerts for specific triggers based on the needs of your business or your choice of events. Once you’ve used the tool for some time, you can also see your Alert History and Drivers, to help understand device performance over time, and what longer-running issues might be impacting performance, so you can better make proactive improvements.
Enable automatic script executions for proactive remote support that helps stop potential issues
Get More on Remote Monitoring
What is remote monitoring?
Remote monitoring is the process of keeping track of the devices on your network from a distance, without physically accessing those devices. It involves collecting information on key metrics on remote devices used for everything from patch management and script execution to general device management. Remote monitoring is typically discussed in coordination with remote management, since the two tend to go hand in hand.
Remote monitoring software typically lets you keep track of metrics essential to the performance of your devices and larger infrastructure. IT teams can then access this collected data for real-time performance data for workstations, endpoints, and networks. The best tools will alert you when any of the monitored metrics require attention or when specific events occur. They’ll also let you see your alert history, so you can see whether the issue is new or if it has developed over time, letting you see trends in performance and make more targeted intervention efforts to address the root cause of larger issues. You can even use your insight to make proactive efforts to improve potential problems before they impact end users and performance.
RMM tools also typically let you engage in remote access, so you can control remote devices directly and resolve issues without having to use an intermediary method or be on the problematic device yourself. Some even offer automation capabilities that let you automatically run scripts on remote devices whenever the tool’s remote monitoring feature detects a specific issue. This allows you to solve issues immediately, without needing to address the problem yourself.
Why is remote monitoring important?
IT teams, no matter their size, have a limited number of hours and amount of bandwidth available for tackling the many tasks that make up their jobs. They rarely, if ever, have the time to monitor the status of the many devices on their network 24/7. In a time when working conditions are shifting and more and more people are working remotely, the value of being able to know as soon as a Windows device is down—and having insight into the possible causes of the issue—is incredibly valuable. By helping improve the time to resolution, it can decrease the possible impact on the end user and reduce the amount of productivity that will be lost as a result of the device issue.
That’s exactly what remote monitoring does. It offers the benefits of monitoring the status of all the devices in your system 24/7, except you don’t need to devote your life to manually monitoring device statuses. A remote monitoring and management tool automatically monitors device status and key metrics around the clock and alerts you whenever something needs your attention. More importantly, with the consistent remote monitoring and the visibility it provides, an RMM tool can help you detect and remediate issues faster than you could through manual efforts. By alerting you as soon as the tool detects an issue on any of its monitored metrics or as soon as any of your preset events occurs, an RMM empowers you to stop a potential issue fast—sometimes even before your end users feel the impact. Some remote monitoring software can even let you automate some remediation tasks by letting you preset automated scripts, meaning your problems might even be resolved before you have a chance to investigate them.
All of this translates into better network and device stability and performance, better end-user productivity, and higher satisfaction.
How does remote monitoring work with Dameware Remote Everywhere?
SolarWinds Dameware Remote Everywhere (DRE) is a simple, cloud-based, software as a service (SaaS) remote monitoring and management solution designed to help you gain the visibility you need into your network devices while freeing up your IT team members to focus their attention on more pressing issues until they receive an alert. It’s built specifically to help IT teams resolve issues quickly and provide on-demand support whenever it’s needed. The tool’s remote monitoring capabilities are at the center of this.
DRE’s new Monitor Now feature is elevating the tool’s RMM capabilities by empowering IT technicians to monitor and receive alerts on Windows devices within their organization. Monitor Now can monitor up to 500 different Windows devices per license, keeping track of a wide range of relevant metrics including CPU load, memory load, HD in use, process, Windows service status, Windows service start-up type, and Windows events. This gives you deep visibility into the many devices on your network and their performance. It also helps you more quickly identify what might be at the root of a performance issue within your devices, and you can create more targeted problem resolution efforts. DRE also lets you customize alerts, specifying which events you want to trigger automated alerts and even if you want the tool to automatically run scripts when certain events occur. Your IT team can focus on the many other jobs required to keep your operation running, since they’ll be alerted as soon as the DRE remote monitoring solution detects an issue with any of its monitored devices.
Because DRE is more than just a remote monitoring software, it also includes remote access features designed to allow IT teams to offer their end users remote support from wherever they are—even if the only device they have access to is a mobile device. With DRE you get comprehensive, multi-platform support for a variety of device types and operating systems. DRE lets you easily and safely establish connections with Windows, macOS, or Linux devices, so you can start helping end users as soon as an issue arises.
Related Features and Tools
Other SolarWinds Remote Tools:
Related Features:
- What is remote monitoring?
- Why is remote monitoring important?
- How does remote monitoring work with Dameware Remote Everywhere?
- Related Features and Tools
What is remote monitoring?
Remote monitoring is the process of keeping track of the devices on your network from a distance, without physically accessing those devices. It involves collecting information on key metrics on remote devices used for everything from patch management and script execution to general device management. Remote monitoring is typically discussed in coordination with remote management, since the two tend to go hand in hand.
Remote monitoring software typically lets you keep track of metrics essential to the performance of your devices and larger infrastructure. IT teams can then access this collected data for real-time performance data for workstations, endpoints, and networks. The best tools will alert you when any of the monitored metrics require attention or when specific events occur. They’ll also let you see your alert history, so you can see whether the issue is new or if it has developed over time, letting you see trends in performance and make more targeted intervention efforts to address the root cause of larger issues. You can even use your insight to make proactive efforts to improve potential problems before they impact end users and performance.
RMM tools also typically let you engage in remote access, so you can control remote devices directly and resolve issues without having to use an intermediary method or be on the problematic device yourself. Some even offer automation capabilities that let you automatically run scripts on remote devices whenever the tool’s remote monitoring feature detects a specific issue. This allows you to solve issues immediately, without needing to address the problem yourself.
Improve remote device performance with remote monitoring software
Dameware Remote Everywhere
- Track and alert on key metrics tied to remote Windows device performance.
- See remote device information from anywhere at any time.
- Customize automatic alerts and script executions for remote devices.
