SolarWinds Service Desk Customer Report

A customer survey

Publish Date: 8/29/2023
Survey

At SolarWinds, we believe transformation and success go hand in hand. As a result, we seek to support our customers in their journeys as they improve and transform. We’re excited to show you what some of our customers shared with us when we asked them to measure the positive effects of SolarWinds® Service Desk on their teams. Exactly 163 customers, representing companies from 100 to 10,000 employees, stepped forward to share their successes and we’ve captured their narratives.

More resources similar to this

Saber Healthcare Guarantees 99.9% SLA With SolarWinds Service Desk in IT and Over a Dozen Other Departments

Assisted living industry leader reduces software spend and sprawl by expanding SolarWinds Service Desk company-wide.

View Case Study

Service Desk Datasheet

SolarWinds Service Desk is a cloud-based service management solution built to streamline the way you provide support and deliver services to your organization. Whether you have a small IT operation with basic IT ticketing needs or a large enterprise with a complex IT infrastructure and mature processes, SolarWinds Service Desk is designed to meet your current needs with the flexibility to scale and support your future business requirements.

View Datasheet

Automating Service Management Across Departments

Every department is a service provider, which means every department can benefit from automated workflows, integrated technology, and other service management staples.

View Infographic

SolarWinds Service Desk Integration with Slack

Leverage the power, efficiency, and productivity gains through collaboration with the SolarWinds® Service Desk integration with Slack. The Slack integration allows you to reach users where they are and will enable them to request, receive, and comment on any Service Desk ticket from Slack.

View How To

SolarWinds Service Desk Integration with Microsoft Teams

Leverage the power, efficiency, and productivity gains through collaboration with the SolarWinds® Service Desk integration with Microsoft Teams. The Teams integration allows you to reach users where they are and will enable them to request, receive, and comment on any Service Desk ticket from Teams.

View How To

SolarWinds Whitepaper: The Future of IT Service Management With AI

Be proactive and reactive with artificial intelligence-powered automation service delivery.

View Whitepaper