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SolarWinds Hybrid Cloud Observability Product-Specific Terms

20231103

The following terms complement the SolarWinds End User License Agreement (“Agreement”) associated with the applicable SolarWinds Order Form for SolarWinds Hybrid Cloud Observability.

A. Legacy SolarWinds Product Conversions: For customers that are converting from their legacy SolarWinds products to Hybrid Cloud Observability, the following terms apply:

The Hybrid Cloud Observability software bundle being purchased (the “Hybrid Cloud Observability Bundle”) replaces legacy products You have licensed previously from SolarWinds These terms apply only to Your legacy products contained in the Hybrid Cloud Observability Bundle.
You acknowledge and agree that for any individual legacy products in the Hybrid Cloud Observability Bundle for which You hold prior licenses (“Prior Licenses”), such Prior Licenses are hereby terminated and converted into and superseded by the Hybrid Cloud Observability license reflected on your Order Form. You will be issued new license keys to replace the keys for the Prior Licenses. You agree to deactivate and uninstall the Prior Licenses for Your legacy products included in the Hybrid Cloud Observability Bundle within a commercially reasonable time upon activation of the new license keys. Accordingly, You agree that You will not run an instance of the Prior License(s) after such commercially reasonable time period upon activation of the Hybrid Cloud Observability license reflected in your Order Form.

B. For all Hybrid Cloud Observability Customers:

With the release of updates to SolarWinds Hybrid Cloud Observability, software as a service (“SaaS,” or “Software Services”) functionality may be enabled. Prior to using the Software Services, Customer will be required to accept additional terms relevant to SolarWinds’ Software Services that supplement the EULA (the “SaaS Supplement”). The SaaS Supplement is available at https://www.solarwinds.com/legal/saas-supplement. The SaaS Supplement applies notwithstanding any term in your EULA with SolarWinds disclaiming applicability of posted or click through terms. You may not use the Software Services if you do not accept the SaaS Supplement.