Zapier

In a matter of minutes, you can easily integrate SolarWinds Service Desk with more than 200 popular SaaS applications via Zapier.

• Service Desk Triggers in Zapier:
  • New Incident
  • New Risk
  • New Hardware/Asset
  • New Problem/Change/Release
  • New User
  • New Task
  • New Contract
• Service Desk Actions in Zapier
  • Create Incident
  • Create Problem/Change/Release
  • Create Hardware/Asset
  • Create Solution
  • Create User
  • Create Contract
• Some examples include:
  • Google Talk — Trigger a message for a new incident in Service Desk
  • G Suite — Connect with Gmail, Google Calendar, Google Sheets, and more
  • Office 365 – Send emails or create an event on your calendar
  • Box — An article or file from Box can create a new knowledge base article in your Service Desk solution
  • Twilio — Get notified via SMS when a new incident is created in Service Desk
  • Trello — A new Trello card created automatically as soon as an incident in Service Desk occurs