Dameware Remote Support
Remote control and systems management tools in one easy-to-use package
Remote support shouldn’t be hard. Do you find yourself asking…
How can I manage Active Directory (AD) objects remotely?
With Dameware Remote Support management tools for AD, you can control multiple Active Directory domains from one console.
How can I improve my desktop support and administration?
Get powerful utilities and tools, and simplify routine tasks.
How can I simplify day-to-day remote PC access?
Work with a single, easy-to-use tool to gain remote access into all your PCs inside and outside your network.
Key Features
- Fast and secure remote control
Sometimes getting to the root of an IT issue involves going right to the source.
Included within the solution is Dameware Mini Remote Control, which offers multi-platform remote access to Windows, Linux, and Mac OS X computers, laptops, and servers from a single admin console.
- Anywhere, anytime remote assistance
IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?
Initiate secure over-the-Internet remote connection with computers inside the LAN and over the internet.
- Simplify Windows administration
IT admins have enough on their plates without having to make house calls for IT troubleshooting.
Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.
- Built-in remote admin tools
As if IT issues weren’t bad enough, a total halt to productivity to resolve them might not be necessary with the right tools.
Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.
- Deliver remote support from iOS and Android devices
IT admins are constantly on the go. Give them the tools they need to do their job effectively, no matter where they are.
Use the Dameware mobile app to remotely access network computers from mobile devices.
- Remotely manage Active Directory environments
Wouldn’t it be nice to be able to control who has access and who does not, and help the CEO gain access when he forgets his password?
Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
- Export AD objects and system configs from remote computers
Knowing how a group of computers is configured, and what software is actually being employed, could help you get to the bottom of some of your most troubling questions.
Easily export AD properties, system configurations, and software information in .CSV or .XML formats.
- Centralized license and user account management
Going through disparate systems to manage accounts can be a major burden.
Centrally manage your Dameware environment, user accounts and permissions, and simplify Dameware license management globally.
- Multi-factor authentication
Whether your security protocols or compliance initiatives require it, keeping your remote support system secure is a must. There is simply too much to lose.
Enforce two-factor authentication in security sensitive environments using Smart Card logon and authentication.
- Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues.
Remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake on LAN, and KVM support.
Remote administration software for end-user support and system troubleshooting from anywhere.
Remote administration software for end-user support and system troubleshooting from anywhere.
Key Features
- Features Overview
- Fast and secure remote control
- Anywhere, anytime remote assistance
- Simplify Windows administration
- Built-in remote admin tools
- Deliver remote support from iOS and Android devices
- Remotely manage Active Directory environments
- Export AD objects and system configs from remote computers
- Centralized license and user account management
- Multi-factor authentication
- Remote access to sleeping and powered-off computers
Remote administration software for end-user support and system troubleshooting from anywhere.
Remote administration software for end-user support and system troubleshooting from anywhere.
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Dameware Remote Support is an industry favorite. Hands down.
"I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15 to 30-minute drive in some instances."
David Rogers
"As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes."
Eric Helton
"Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster, and do so seamlessly."
Bobby Newman
Breaking rules. Nabbing accolades.
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Dameware Remote Support
4/5 Overall
DameWare Earns High Marks from IT Pros
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